YAM Audio products can be returned within 30 days of the original purchase of the product (Exchange/Refund), the new product can be exchanged for another YAM Audio product or returned for a refund, subject to the following terms and conditions.
To obtain an exchange or refund, you must obtain an Return Merchandise Number (RMA), and YAM Audio must receive the product with your original packing slip/UPC label and the proof of purchase within the Exchange/Refund Period. RMAs are valid for 10 days. To obtain an RMA number, contact Customer Service at firstname.lastname@example.org or click here to download the RMA form.
Return the product with the original packing slip and the proof of purchase and RMA Number, and leave a note indicating whether you want to exchange the product or a refund, to:
Attn: YAM Audio Exchange/Return
Shipping charges incurred in exchange or return of new merchandise are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from YAM Audio.